Terms & Conditions
Holiday Program Child Care
IMPORTANT – If you have not paid for your holiday care but you have confirmed your booking in writing to Kidz Time, and then cancel your booking, you will still be charged in full. If we can fill your cancelled space, only an administration fee will be applied.
- I agree my school holiday booking will only be confirmed once Kidz Time has received my completed booking form and full payment including any additional excursion costs (or $10 deposit per day per child for existing WINZ clients). Alternatively, at the discretion of Management, a holiday booking may be confirmed by Management in writing if a family have agreed to pay their holiday booking by payment instalments.
- I agree that if I cancel (for any reason), or make a change to my booking, I will not receive a refund. This includes those who have not paid for their booking, but have confirmed their booking in writing (by email) to Kidz Time. In some circumstances, if we can fill your spot, a refund will be given – minus a 20% administration fee per child .
- If you cancel your booking, any extra excursion cost can only be refunded if Kidz Time have NOT paid the supplier for the excursion cost in advance.
- I agree if my child is absent/sick on any day(s) no refund can be given (no matter how much advanced notification is given), mainly due to staff rostering.
- Kidz Time staff will exercise due care, but accidents do happen. I agree and authorise medical care if urgently required
WINZ ELIGIBLE CLIENTS ONLY
- WINZ eligible clients – I agree to pay the Kidz Time School holiday fees in full if my child has not attended Kidz Time in the past 12 weeks, this includes Before, After and School Holiday Care. Kidz Time will then refund me the difference when the WINZ subsidy for my child is received by Kidz Time
- If I am applying for the WINZ subsidy I agree to pay the Kidz Time School holiday fees in full if my child has never attended Kidz Time (new enrolment) or if a previous WINZ application has been declined by WINZ. Kidz Time will then refund me the difference when the WINZ subsidy is received by Kidz Time.
- I agree it is my responsibility to ensure Kidz Time have signed my subsidy Form (Declaration OR Full Application) if I am Applying for the WINZ subsidy. I understand Kidz Time cannot accept my school holiday booking form unless the WINZ Application or Declaration Form accompanies this booking form.
- I agree, once my WINZ subsidy is paid to Kidz Time, I will pay Kidz Time any balance owing within 5 working days of the invoice date to avoid a late fee.